The new shape of work interview series addresses the challenges and uncertainty brought by the coronavirus, and how to transition to a more agile workforce for the future.

The events of 2020 reset the future of work agenda. The workplace and the workforce has changed at an accelerated pace. It's clear that we're still figuring out how best to respond to this new landscape. We're diving into how the future work agenda has been reset, and what individuals, companies and societies do to not only stay ahead, but to positively thrive in this new world order.

Today, our conversation is with Till Leopold from the World Economic Forum about the double disruption brought on by the pandemic, and how it is affecting economies and society. The discussion is underscored by insights from the World Economic Forums new “Future of Jobs” research.

Interesting moments from the interview:

  • The biggest people risk we're seeing is that the pace of change, as part of the new skills required to thrive in this new world of work, is overwhelming to many people. According to our “Future of Jobs” research there's something like 50% of employees will need some re-skilling by 2025.

  • Around 40% of current workers core skills that they use daily on their jobs are likely to change over the same period.

  • If anyone still had any doubts about the crucial and strategic role that HR should play in an organization, the COVID moment has surely put this to rest. Going forward, I expect to see even more of a focus on employee listening and engagement.

  • In our global talent trends report, we've seen executives wanting to push the accelerator on digitization. They also want to push the accelerator on gig working and tapping into a wider talent ecosystem.

  • One other really positive observation that we've been seeing since the pandemic, many companies wanting to anchor to their purpose or their values as they seek to reinvent… We're seeing much more verbal and visible pledges around DEI and ESG.




Interview series

Is the future of the workplace and the workforce changing

Kate Bravery
Kate Bravery

Global Advisory Solutions & Insights Leader at Mercer